INFANT AND CHILD DISCOUNT:
Our child policy allows only two children (paying a child discount fare) per adult. If more than two children are traveling per adult, they will have to pay the total adult fare. Only 1 infant is permitted per adult. If more than 1 infant is traveling per adult you automatically pay child fares if the fare rule permits it; otherwise the second infant will pay the total adult fare.
Booking Guidelines:
- No bookings will be accepted within 2 (two) days of departure. We only accept online bookings.
- E-Tickets are currently available for internet bookings for most itineraries.
- If the passenger wants a paper ticket when an e-ticket is available there is an extra charge which varies by airline.
Fare Guarantees:
- Fares are not guaranteed until ticketing; we process all bookings before 3:00PM EST. Bookings received after this time will be processed the following day. In the event of a credit card transaction being declined for any reason, we can’t issue the ticket until we receive a valid form of payment.
- If for any reason we cannot ticket the itinerary you booked at the same price we will not charge your credit card and we will contact you with alternatives.
- We may rebook certain itineraries due to routing problems or schedule changes. The new itinerary will be emailed to the passenger.
Airline Schedules:
Airlines can change schedules at any time. Please confirm your outbound travel 3 days before departure. Please reconfirm you return travel 2 days before departure just in case of schedule change.
Payment:
- Your credit card statement may reflect two entries, one from the airline and one from us. But always for the same total price.
- We accept the following credit cards:
- American Express, Visa, MasterCard, Discover and Diners Card
- If a debit/ check card is submitted by the client we are not responsible for any bank overdraft fees or any other charges that might be charged by your bank.
- We accept third party credit cards only if you fax us a signed Credit Card Form with a copy of the credit card holder's Picture ID.
- We only accept credit cards issued in the US
Shipping & Delivery:
- The vast majority of itineraries can be e-ticketed. We therefore do not ship you any documents unless your air itinerary cannot be e-ticketed. If your air itinerary cannot be e-ticketed we ship the paper tickets and we will add the appropriate shipping charges to the cost of your trip.
- We charge $7 for FedEx two day delivery, $25 for standard overnight delivery. Additional fees apply for Saturday, early morning delivery or other situations.
- Tickets will be delivered within 5 (five) business days after the reservations is complete with a valid form of payment.
- Payments received after 3:00 PM Eastern Time will not be processed until the following business day.
Changes, cancellations and refunds:
- Tickets are NOT refundable. Changes allowed up to 48 hours before ticketed departure date; value of unused tickets can apply to buy a new ticket using the same airline if passenger cancels reservation at least 48 hours before departure date; Change fees plus fare difference will apply. Fees may differ by destination or airline; generally, penalties are $175.00 for Latin America and $250.00 for Europe and Varig airlines. Tickets have no value after the flight departs.
Name Changes:
- Name changes are not permitted. Please verify the accuracy of all information before submitting a booking for ticketing. We are unable to absorb fees imposed by carriers for the reissue of tickets due to incorrect information or to correct spelling errors. It is the responsibility of the passenger to ensure the accuracy of information supplied. To avoid errors, it is suggested that the passengers' names and ages be matched and double-checked against the traveler's passport information at the time of booking.
Frequent Flyer/ Special Meal or Seating Requests Schedule Changes:
- Once booked and ticketed, it is the responsibility of the passenger to contact the airlines to give Frequent Flyer account information, request special meals, or to arrange seating. It is the responsibility of the passenger to confirm the times of the flights which have been booked at least 72 hours before their scheduled departure.
Travel Documents:
- It is the responsibility of the passenger to ensure all document requirements such as valid passport and entry visas are obtained for all destinations. We do not offer visa information. Please consult the respective consulate.
NOT INCLUDED:
- Airport departure or entry taxes not included in ticket taxes. Passengers must pay in cash on location.
- Documentation: All travel documents are the responsibility of the passenger. A valid passport is required in most cases. U.S. citizens also need a visa when traveling to Brazil. Some vaccinations may be required.
- Additional expenses such as laundry, alcoholic beverages (except when included), excess baggage charges, baggage insurance, meals (except as indicated in itineraries) or items of a personal nature.
- Hotel bellmen and chambermaid service.
- Tips and gratuities of any kind.
Responsibility:
We act only as agents for the passenger in regards to air travel and assume no liability for injury, damage, loss, accident, delay or irregularity, which may be caused due to defect in any vehicle, acts of God, war, riots, or for any company or person involved in conveying the passenger or in carrying out arrangements of the itinerary. We cannot accept any responsibility for losses or additional expenses due to delay or changes in schedules or other causes such as strikes. All such losses will be the responsibility of the passenger. The right is reserved to make minor adjustments in the itinerary. We are not responsible for any lost or damaged luggage before, during or after the tour program. The issuance of tickets shall be deemed to be consent to the above conditions. The airline concerned is not to be held liable for any act, omission, or event during the time passenger are not on board their craft. The passenger's tickets when issued shall constitute the sole contract between the airlines and the purchaser and/or passenger. All rates published in any venue are based on exchange rates and tariffs and are subject to change. All taxes, surcharges and fees charges are subject to deletions, additions or changes without notice. These items are not under our control of since changes in Government regulations and labor agreements cannot always be anticipated in advance.

(Terms and conditions are subject to change without notice)