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Terms and Conditions for Air Tickets

Booking Guidelines:
- No bookings will be accepted within 2 (two) days of departure. We only accept online bookings.
- E-Tickets are currently available for internet bookings for most itineraries.
- If the passenger wants a paper ticket when an e-ticket is available there is an extra charge which varies by airline.
Fare Guarantees:
- Fares are not guaranteed until ticketing; we process all bookings before 3:00PM EST. Bookings received after this time or over the weekend will be processed the following business day. In the event of a credit card transaction being declined for any reason, we can?t issue the ticket until we receive a valid form of payment.
- If for any reason we cannot ticket the itinerary you booked at the same price we will not charge your credit card and we will contact you with alternatives.
- We may rebook certain itineraries due to routing problems or schedule changes. The new itinerary will be emailed to the passenger.
AIRLINES SCHEDULE
It is your responsibility to reconfirm your flights directly with the airlines at least 72 hours prior to your departure date (outbound and inbound). We are not responsible for airlines schedule changes. The airline has the right to adjust/change and cancel flights up to the day of departure.
We are not responsible for any misconnections that the airlines might cause. We are not liability for cancelled flights, flights that are missed or flights with misconnection due to any airline scheduled changes. We are not able to compensate for hotel overnights if such may occur due to an airline schedule change. It is your responsibility to coordinate with the airline directly any changes that might affect your travel.
If the airline is providing a full refund due to major schedule change; you will be responsible for the purchase of the new ticket with another carrier. Money transfer from airline to another is not allowed. Airline refunds take between 6-8 weeks.
Observations:
Our site may offer you the lowest deal available, but in some extreme cases the system might generate an usual itinerary. Such as switching of one airport to another or changing airlines between connections.
With these particular itineraries we strongly recommend that you have a minimum of 4 hours to make your connection time. If you are willing to accept the itinerary as shown then you will be solely responsible for any flight schedule changes given by the airline, misconnections, or any other event that might effect your itinerary.
Credit Card Payments:
1. All credit cards must have verifiable billing Address. Before any tickets can be processed, we verify that the credit card billing address matches the address provided and that the credit card is a valid card.
2. For third party payments, it is necessary to have a credit card authorization form completed and signed by the credit card holder with copy of traveling passport, credit card and credit card holder's Picture ID. These documents should be sent to us via fax or scanned e-mail. Incomplete information will cause delays in your order.
3. If there is any issue with the Credit card, we will notify you as soon as possible, by submitting the Credit Card; it automatically does not guarantee "Ticketing". Fares are not guaranteed until ticketing.
4. We only accept credit cards issued in the US (Canadian and UK Credit Cards may be accepted subject to address verification approval). We do not accept other foreign credit Cards.
5. Your credit card statement may reflect more than one transaction, one from the airline and others from our suppliers, but always for the same total price.
6. We accept the following credit cards: American Express, Visa, MasterCard, Discover and Diners Card
7. If a debit/ check card is submitted by the client we are not responsible for any bank overdraft fees or any other charges that might be charged by your bank.
**WARNING** All orders are screened for fraud before processing. Our site has anti-fraud safeguards in place and all fraudulent orders will pursue in prosecution and will be reported to the FBI Internet Fraud Complaint Center at www.ic3.gov
For some transactions including third party payments, additional verification could be required. We reserve the right to contact the card holder for verification purposes. Calls could be recorded.
Shipping & Delivery:
- The vast majority of itineraries can be e-ticketed. We therefore do not ship you any documents unless your air itinerary cannot be e-ticketed. If your air itinerary cannot be e-ticketed we ship the paper tickets and we will add the appropriate shipping charges to the cost of your trip.
- We charge $15 for FedEx two day delivery, $30 for standard overnight delivery, $50 for Canada deliveries. Additional fees apply for Saturday, early morning delivery or other situations.
- Tickets will be delivered within 5 (five) business days after the reservations is complete with a valid form of payment.
- Payments received after 3:00 PM Eastern Time will not be processed until the following business day.
Changes, cancellations and refunds:
- Tickets are NON refundable. Changes will be permitted as long as the reservation has been canceled 48hours prior to departure.
- Ticket exchanges must be made prior to the original departure date.
- Some airline tickets can be exchanged up to one year from the ticketed date.
- All ticket status must be open in order to process an exchange.
- Airline change fees apply according to the airline fare rules plus any fare difference that may apply. Change fees vary between airlines.
- Caribbean, Latin America and Mexico US$175.00 and up.
- Africa, Asia and Europe US$300.00 and up.
- All exchanges must be submitted to FCA. Exchange can not be made online. You must contact one of our agents in order to assist you.
- We do not control the fees set by the airline and have no authority to waive them.
- Some tickets do not allow any changes, even with a fee.
- If the ticket permits changes here are some general restrictions:

You cannot change the name on an airline ticket or give the ticket to someone else to use.

You cannot exchange a ticket from one airline to another.

Re-routing is not permitted. No changes permitted to origin or destination

Airlines will not allow the ticket to be reused if the original reservation was not cancelled before the departure date.

Unused tickets can be exchanged up to one year from the ticketed date, provided that the original reservation was cancelled before the departure date.

If you have a paper ticket, you must send the ticket to our office. We cannot process the exchange until we receive the original ticket. Ask for instructions on exchanging a paper ticket.

If you are in the middle of your trip you can contact the airline directly to change your ticket. The airline will provide you with instructions on exchanging your original ticket when you confirm your new itinerary.

Name Changes:
- Name changes are not permitted. Please verify the accuracy of all information before submitting a booking for ticketing. We are unable to absorb fees imposed by carriers for the reissue of tickets due to incorrect information or to correct spelling errors. It is the responsibility of the passenger to ensure the accuracy of information supplied. To avoid errors, it is suggested that the passengers' names and ages be matched and double-checked against the traveler's passport information at the time of booking.

INFANT AND CHILD DISCOUNT:
Our child policy allows only two children (paying a child discount fare) per adult. If more than two children are traveling per adult, they will have to pay the total adult fare. Only 1 infant is permitted per adult. If more than 1 infant is traveling per adult you automatically pay child fares if the fare rule permits it; otherwise the second infant will pay the total adult fare.
Kids Flying Solo - Unaccompanied Minor:
Please note that unaccompanied minor cannot be booked online. Not all airlines employ the same rules for their unaccompanied minors. Each airline has its own rules and regulations regarding children traveling alone, but there are some similarities. Before you book a ticket, check the specific requirements and restrictions of each airline. And be sure to check them again a few days before the actual trip is scheduled.
Frequent Flyer/ Special Meal or Seating Requests Schedule Changes:
- Some fares will not accrue miles.
- Once booked and ticketed, it is the responsibility of the passenger to contact the airlines to give Frequent Flyer account information, request special meals, or to arrange seating. It is the responsibility of the passenger to confirm the times of the flights which have been booked at least 72 hours before their scheduled departure.
Travel Documents:
- It is the responsibility of the passenger to ensure all document requirements such as valid passport and entry visas are obtained for all destinations. We do not offer visa information. Please consult the respective consulate.
NOT INCLUDED:
- Airport departure or entry taxes not included in ticket taxes. Passengers must pay in cash on location (on very rare occasions, but it happens; please be prepared - especially when traveling to Latin America).
- Documentation: All travel documents are the responsibility of the passenger. A valid passport is required in most cases. U.S. citizens also need a visa when traveling to Brazil. Some vaccinations may be required.
- Additional expenses such as laundry, alcoholic beverages (except when included), excess baggage charges, baggage insurance, meals (except as indicated in itineraries) or items of a personal nature.
- Hotel bellmen and chambermaid service.
- Tips and gratuities of any kind.
Travel Insurance
We highly recommend Travel insurance.
Within 10 days of purchasing the program, we will process a full refund of the insurance premium to You, as long as You have not already departed on Your trip or filed a claim. No refund shall be paid to You after 10 days of purchasing the program.
For coverage information please click here.
Responsibility:
We act only as agents for the passenger in regards to air travel and assume no liability for injury, damage, loss, accident, delay or irregularity, which may be caused due to defect in any vehicle, acts of God, war, riots, or for any company or person involved in conveying the passenger or in carrying out arrangements of the itinerary. We cannot accept any responsibility for losses or additional expenses due to delay or changes in schedules or other causes such as strikes. All such losses will be the responsibility of the passenger. The right is reserved to make minor adjustments in the itinerary. We are not responsible for any lost or damaged luggage before, during or after the tour program. The issuance of tickets shall be deemed to be consent to the above conditions. The airline concerned is not to be held liable for any act, omission, or event during the time passenger are not on board their craft. The passenger's tickets when issued shall constitute the sole contract between the airlines and the purchaser and/or passenger. All rates published in any venue are based on exchange rates and tariffs and are subject to change. All taxes, surcharges and fees charges are subject to deletions, additions or changes without notice. These items are not under our control of since changes in Government regulations and labor agreements cannot always be anticipated in advance.

(Terms and conditions are subject to change without notice)

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*All fares are subject to space availability and may change anytime without notice. Advertised prices are based on midweek round trip adult, and do not include air taxes. Weekend travel (Fri to Sun) surcharge may apply. Blackout dates and other restrictions may apply.